Telephone Support
We offer technical support by phone, Monday to Friday, 9am – 4.30pm.
If you’d like to leave us a message out-of-hours, we’ll get back to you as soon as possible.
Call 020 3393 4005
Customer support is very important to us. While using Insight, any staff member can click the ‘Help’ menu at any time to contact us. Our phone and email support is available through school holidays as well as during term time.
We offer technical support by phone, Monday to Friday, 9am – 4.30pm.
If you’d like to leave us a message out-of-hours, we’ll get back to you as soon as possible.
Call 020 3393 4005
You can get support by email at any time.
We aim to get back to you within 1 working day.
Our online Help Guides are available whenever you need them.
From the fundamentals to assessment policies and philosophies and much more.
View Help Guides
If you’d like some additional training, or just a general refresher about Insight, book a training session with our team.
Book Online Training
To discuss any aspect of school data including statutory assessment, measuring progress, ASP, IDSR, standardised tests, reporting to governors, and monitoring pupils with SEND, grab the chance to chat with our resident data expert, James Pembroke of Sig+.
Book Data Consultation
We hold ourselves accountable to high standards. We aim for our customer support to be fast, effective and readily available. To achieve this, we monitor our performance levels and periodically check the stats to ensure we’re on track.
Here are some of the key statistics from the Summer 2022 term